Introduction
TrustReport is a division of Interact Media, LLC. Protecting personal information
is very important to us at Interact Media. This privacy statement describes how
TrustReport collects and uses the personal information you provide on our Web site:
. It also describes the choices available to you regarding TrustReport's
use of your personal information and the steps you can take to access this information
and to request that we correct or delete it.
TrustReport abides by the safe harbor framework as set forth by the U.S. Department
of Commerce regarding the collection, use, and retention of data from the European
Union.
If you have questions about this privacy statement, please send them to us by email
to privacy@trustreport.com or write to
us at the following address:
TrustReport
7512 Tyler Blvd.
Mentor, OH 44060
If you have technical difficulty using either of our Web sites, please contact our
Webmaster at
support@trustreport.com
For Consumers:
Privacy Concern Reporting
We encourage you to notify us if you feel that someone is using our TrustReport
seal in an inappropriate way, or if one of our members has violated your privacy.
Please send your name,email address, city, state, country, postal code, name of
the Web site, URL, and a description of the privacy issue you are reporting to
privacy@trustreport.com. Personal information is optional.
We will use the information you provide to investigate your issue. We may or may
not take action based on the information you provide.
We will not share your name or email address with the TrustReport Seal holder that
is the subject of your privacy complaint, or anyone else outside TrustReport, unless
you give us explicit permission to do so. Please be aware, however, that if you
do not permit us to share your name and email address, our ability to successfully
resolve your complaint may be limited.
Consumer
Opinion Surveys
We occasionally conduct online consumer surveys to learn about your views on important
privacy issues. We do not collect personally identifying information in these surveys.
We use the survey data to improve our programs and services, and may publicize the
results as a public service.
For Businesses:
Sign-Up
for TrustReport Programs and Services
If you apply to become TrustReport Certified,we will use the personally identifying
information you provide there (e.g., your name, address, email address and company
information) to follow up with you about your application and to assist you in the
certification process
If your company is certified as a TrustReport Web Seal holder, we will use the information
in your application to provide you ongoing TrustReport support and to communicate
regularly with you. From time to time we will also offer you the opportunity to
receive information about privacy-related products or services offered by our third-party
partners. We will not share your personally identifying information with these third
parties, other than service providers, unless we have your explicit permission to
do so.
We will use information you submit to us to analyze the characteristics of our Seal
holders, in order to improve our services to them. We will occasionally provide
aggregated statistics about our Seal holders in reports made available to them,
to third parties, or to the general public.
TrustReport Seal holders
Occasionally we conduct customer satisfaction surveys so that our Seal holders can
provide feedback on their experience in the TrustReport certification process and
their participation in our programs. Contact information requested in these surveys
is optional. We use the survey responses to improve our programs and services to
Seal holders. We also occasionally share this survey data with third parties, but
only in aggregate form, i.e., without disclosing personal information or identifying
individual Seal holders.
For All Visitors to Our Sites
TrustReport Newsletter
If you sign up for the TrustReport Newsletter, we will collect your email address
to fulfill your request. We will not share your email address with third parties
other than a service provider that mails the TrustReport Newsletter for us.
To unsubscribe, follow the unsubscribe link that appears at the end of each newsletter.
If you wish to change your email address for purposes of receiving the TrustReport
Newsletter, you may unsubscribe and then re-subscribe with a new email address.
Contact Us
If you submit personal information, such as your email address, to us by following
the "Contact Us" link located throughout our Sites, we will use that information
to respond to your question or request for information. We will not share your information
with third parties without your explicit permission.
You can also contact us by email at
support@trustreport.com or by writing
us at the following address:
TrustReport
7512 Tyler Blvd.
Mentor, OH 44060
Cookies
A "cookie" is a small text file that a Web site can place on your computer's hard
drive in order, for example, to collect information about your activities on the
site or to make it easier to use certain site functions. The cookie transmits this
information back to the Web site's computer. Many users do not know that "cookies"
are being placed on their computers when they visit Web sites. If you want to know
when this happens, or prevent it from happening, you can set your browser to warn
you when a Web site attempts to place a "cookie" on your computer.
We use cookies to analyze how visitors, in the aggregate, use our Sites, in order
to make our Sites as useful as possible for them. We do not use cookies to collect
or store personally identifiable information.
Web Site Analytics
We use a third party Web analytics service provider that uses cookies and Web beacons
to help us analyze how users use this Web site and the effectiveness of our marketing
search terms. The information generated by the cookie about your use of this Web
site (including, without limitation, your IP address) will be transmitted to and
stored by this service provider. They will use this information for the purpose
of evaluating your use of our Web site and compiling aggregated reports for us.
The information collected by our service provider and provided to us is not personally
identifiable.
Information automatically collected by our Sites
Our servers automatically collect certain non-personally identifying information,
such as your computer's IP address, the type of browser in use, and pages viewed,
when you visit our Sites. We use this information to understand how visitors navigate
through our Sites, to enhance your experience while using our Sites, and to make
the materials we post as valuable to visitors as possible. We do not link this information
to personally identifiable information.
Personal Information Sharing
We will share your personal information with third parties in the ways that are
described above in this privacy statement. We will also share your personal information
if we are required to do so by law, or if we believe that doing so is necessary
in order to conform to the law, cooperate with law enforcement agencies, comply
with legal process served on TrustReport, or otherwise protect TrustReport's legal
rights. From time to time we employ service providers to perform various functions
involving personal information on our behalf. These service providers are prohibited
from using this personal information for any other purpose.
Access to your Personal Information
TrustReport
7512 Tyler Blvd.
Mentor, OH 44060
TrustReport will provide you reasonable access to your personally identifiable information,
at no cost to you, within 30 days of your access request. If we cannot provide access
within the 30-day period, we will tell you when we will provide access. In the unlikely
event that we cannot provide you access to this information, we will explain why
we cannot do so. To request access to your personally identifying information, contact
us by email at
support@trustreport.com or by writing us at the following
address:
Security
Providing security for the personal information you submit via our Site is a top
priority for TrustReport. We use Secure Socket Layer (SSL) encryption for information
you may provide. Please be aware, however, that no transmission of information via
the Internet can be entirely secure. You should, therefore, always use caution when
submitting personal information online. We take commercially reasonable steps to
provide security for your information once we receive it.
Links to Other Web Sites
Our Sites include links to other Web sites whose privacy practices may differ from
those of TrustReport. If you submit personal information to any of those sites,
your information is subject to their privacy statements. TrustReport's privacy statement
does not apply to information you may submit to those sites. We encourage you to
carefully read the privacy statement of any Web site you visit.
Changes in this Privacy Statement
If we change this privacy statement in ways that affect the personally identifying
information we have collected through our Sites, we will post those changes in this
space.